Wouldn't it be great to make replying to multilingual customer tickets easier and more efficient, while ensuring high customer satisfaction? Helping a customer in a knowledgeable, natural and friendly way seems something that only experienced and native speaking agents can do. Unless there is enough data in a specific language to help that process.
This corpus combines just the right conversational, instructional, marketing and e-commerce elements from a wide variety of customer service tickets and chats to power the seamless customer interactions in Hungarian. Helping the user to make a payment, change a password, sign in to their account, but also simply asking them how they like a service or a product and answering politely to a these are all the situations where this data set can add value.
This matching data corpus came about based on a very large sample of almost 90,000 segments from Unbabel, resulting in close matches and highly-relevant customer support corpus.